EmotionAid for the Health Community

Trauma takes place daily in hospitals, and the medical teams are in the forefront of constant challenging and traumatic events. They must retain a professional service, compassion towards their patients and their families, while safeguarding against compassion fatigue.

At the EmotionAid™ course, medical teams learn practical tools of emotional first aid, with the following objectives:

  • Reduce burnout and compassion fatigue
  • Handle frustration and violence in patients and families
  • Decrease activation during day-to-day and emergency situations
  • Release accumulated stress and tension by exercising emotional first aid on themselves and others

EmotionAid™ for the Health sector addresses the needs of various teams in the medical world: Physicians, nurses, support staff, social workers, and more.

Contact ITI  for additional information or to request an EmotionAid training of your own!


“I don’t remember what she did with me, but I do remember that she succeeded in calming me down,”
– a terror victim, after a social worker at the Shaarei Tsedek hospital treated her with the EmotionAid tools.
The course supplied us with simple and accessible tools, which the team, unfortunately, had to quickly implement on terror victims who arrived to their departments.  (…) We were also well-equipped with written materials in the form of the emergency first aid booklet, where the method was explained very clearly, as well as with a handy little ‘cheat sheet’ card we could slip into our pockets, where the instructions were always available.”
– Amalia Oren, Director of the Department for Social Work, Shaarei Tsedek Hospital, Jerusalem